Self storage rate increase: what renters can do next
Got a rate increase notice? You can ask your current facility to review the new rate in writing and compare similar storages within about 3 miles, then choose whichever cuts your bill more. Cut My Storage does this for you by email, free for renters.
Why your storage rate may go up
Storage rates can change over time, and an intro offer ending is one common reason your bill goes up. Your rental agreement usually explains how rate changes work and how you will be told about them. If the reason isn't clear, you can ask your facility in writing to explain it.
Did your intro promo just end? See Self storage promo expired.
What to check on your increase notice
Look for the new monthly rate, when it applies, and whether any fees are changing too. Compare the notice with your rental agreement and your recent statements. Having these details in front of you makes it easier to ask clear questions.
Ask your facility to review the new rate
You can ask your current facility, by email, whether they can offer a better rate on your unit. Mention how long you have rented and ask what they can offer going forward, so the answer is in writing. For the full step-by-step, read How to negotiate self storage rates.
Need help wording your reply? See Storage facility raised your rent?
Compare similar storages within about 3 miles
Written quotes from similar storages within about 3 miles show whether your new rate is competitive. Compare the all-in price: the monthly rate, any required fees, and what the rate becomes after any promo. Not sure which fees to count? Read Self storage fees explained.
How Cut My Storage helps (free for renters)
Cut My Storage emails your current facility and similar storages within about 3 miles on your behalf, asking for written rates. We send you what we receive, and you decide what to do next. It's free for renters, and we work by email only.
Frequently asked questions
Why did my storage facility raise my rent?
Rates can change over time, and your rental agreement usually explains how changes are communicated. You can ask your facility in writing to explain or review the new rate.
What should I check on my rate increase notice?
Look for the new rate, when it applies, and whether any fees change. Compare it with your rental agreement.
Can I ask my facility to lower the new rate?
Yes, you can ask. Some facilities may adjust the rate and others will not. Ask by email so the answer is in writing.
What if the new rate is higher than the online price for new renters?
It can help to mention it when you ask for a review, and to compare written quotes from similar storages within about 3 miles.
Is Cut My Storage free for renters?
Yes. Cut My Storage is free for renters. We email facilities on your behalf and send you the written rates we receive.