Public Storage rate increase: what renters can do next
Got a rate increase notice or a higher bill from a Public Storage location? You can check what changed, ask your facility to review the new rate in writing, and compare similar storages within about 3 miles. Cut My Storage does this for you by email, free for renters. For the full overview, see Self storage rate increase.
Cut My Storage is not affiliated with Public Storage. We name them only to describe your situation.
Check what changed on your bill
Your higher charge may come from the monthly rate, a fee, a protection plan, or a promo ending. A statement can also look higher if it covers more than one month. Compare your latest statement with your rental agreement. Not sure which fees to look for? Read Self storage fees explained.
Promo ended vs rate increase notice
A promo ending and a rate increase notice are not always the same thing. A promo ending usually returns you to the regular rate in your terms, while a rate increase notice is a separate change. Did your intro promo just end? See Self storage promo expired.
Ask your facility to review the new rate in writing
You can email your facility and ask whether they can review the new rate. Mention how long you have rented and ask for the answer in writing so you have a clear record. Need help wording your reply? See Storage facility raised your rent? For the full step-by-step, read How to negotiate self storage rates.
Compare similar storages within about 3 miles
Written quotes from similar storages within about 3 miles can show whether your new rate is competitive. Compare the all-in price: the monthly rate, any required fees, and what the rate becomes after any promo. Then choose the better reduction, at your current facility or nearby.
How Cut My Storage helps (free for renters)
We email your current facility and similar storages within about 3 miles on your behalf, asking for written rates. We send you what we receive, and you decide what to do next. It's free for renters, and we work by email only.
Frequently asked questions
Why did my storage rent go up?
Rates can change over time, and your rental agreement usually explains how changes are communicated. A promo ending or a fee change can also raise your bill. You can ask your facility in writing to explain it.
Is a promo ending the same as a rate increase?
Not always. A promo ending returns you to the regular rate in your terms; a rate increase notice is a separate change. Ask your facility in writing which applies.
Can I ask for the rate to be reviewed?
Yes, you can ask. Some facilities may adjust the rate and others will not. Ask by email so the answer is in writing.
Should I compare other storages before I decide?
Comparing written quotes from similar storages within about 3 miles shows whether your current rate is competitive. Compare the all-in price, not just an advertised promo.
Is Cut My Storage free for renters?
Yes. Cut My Storage is free for renters. We email facilities on your behalf and send you the written rates we receive.
Cut My Storage is not affiliated with Public Storage. We name them only to describe your situation.