CubeSmart rate increase: what renters can do next
Seeing a higher bill or a rate increase notice from a CubeSmart location? You can check what changed, ask your facility to review the rate in writing, and compare similar storages within about 3 miles. Cut My Storage does this for you by email, free for renters. For the full overview, see the Self-storage rate increase guide.
Cut My Storage is independent and not affiliated with CubeSmart. We name them only to describe your situation.
Find out what changed
A higher bill can come from the monthly rate, a fee, a protection plan, or a statement that covers more than one month. Look for the new monthly rate and when it applies, then compare it with your rental agreement and recent statements. Want to understand the fees? Read Self-storage fees explained.
Ask your facility to explain and review the rate
You can email your facility, ask it to explain each charge, and ask whether it can review the rate. Mention how long you have rented and ask for the answer in writing. Need help wording your message? See Storage facility raised your rent?.
Compare similar storages within about 3 miles
Written quotes from similar storages within about 3 miles can show whether your rate is competitive. Compare the all-in price: the monthly rate, any required fees, and what the rate becomes after any promo. Then choose the better option, at your current facility or nearby. For the step-by-step, read How to negotiate self-storage rates.
How Cut My Storage helps (free for renters)
We email your current facility and similar storages within about 3 miles on your behalf, asking for written rates. We send you what we receive, and you decide what to do next. It's free for renters, we work by email only, and we never move you without your OK.
Related guides: Self-storage rate increase guide · Storage facility raised your rent? · How to negotiate self-storage rates
Frequently asked questions
Why is my CubeSmart bill higher than my monthly rate?
Your statement may include fees, a protection plan, or more than one month. Compare each line with your rental agreement and ask your facility to explain any charge.
Can I ask my facility to review my rate?
Yes, you can ask. Some facilities may adjust the rate and others will not. Ask by email so the answer is in writing.
Should I compare other storages before I decide?
Comparing written quotes from similar storages within about 3 miles can show whether your current rate is competitive. Compare the all-in price, not just an advertised promo.
Is Cut My Storage free for renters?
Yes. Cut My Storage is free for renters. We email facilities on your behalf and send you the written rates we receive.
Cut My Storage is independent and not affiliated with CubeSmart.